Guest Opinion: Sales Practices Under the Microscope

Guest Opinion: Sales Practices Under the Microscope

The use of sales incentives to influence the behavior of salespeople and how they sell to customers has a long history in the United States. For this, we have the National Cash Register (NCR) Company to thank, as it widely popularized the use of short-term incentives (STIs) in the late nineteenth century. Today, of course, a myriad of sales programs are used by countless companies to align agent and principal goals. 

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