Nine Things That Could Happen Next Year

Nine Things That Could Happen Next Year

2016 was a bad year for most prognosticators. As such, we’re bringing a humble attitude to the table for our nine predictions for 2017. After all, we could be right on the call, and wrong on it materializing within the next 365 days. Conversely, we could be wrong on our underlying assumption, but predict correctly thanks to a so-called ‘slop shot’ (i.e., a lucky shot in pool). So, with that in mind, let’s play nine-ball.

Read More

Guest Opinion: Time to go Deep on Deep Learning

Guest Opinion: Time to go Deep on Deep Learning

Artificial Intelligence is no longer something to be associated with the future. It is very much in the here and now, and is being employed by corporations and governments throughout the world to make decisions that impact many aspects of our lives. Mainstream attention has exploded in recent years on the back of a rise in...

Read More

You Can’t Have Two First Priorities

You Can’t Have Two First Priorities

In his recent testimony before the Senate Banking committee, Wells Fargo CEO John Stumpf  accepted accountability for the phony account scandal that overtook the bank under his watch. He also made it perfectly clear that encouraging employees to cross-sell products and services to existing customers will remain core to the bank’s strategy. As Stumpf said ...

Read More

Guest Opinion: Marvin Chang

Guest Opinion: Marvin Chang

Unless you’ve been on a strict media fast of late, there’s no way you could avoid seeing the blizzard of commentary about the Pokémon Go craze taking over much of the world. Augmented reality and its promise to change customer engagement through gamification can be seen in this offering from Niantic Labs, which has millions of people running around their communities seeking to...

Read More